Everything a prime needs
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Jaxson Pierce Solutions is a Maryland-based small business providing IT and end-user support services to federal agencies and their prime contractors across the DC/Maryland/Virginia region. Our lead holds an active TS/SCI security clearance and delivers systems administration, service desk, and ServiceNow support at that level, with real, in-name past performance in high-security federal environments — so primes get a teammate who can step into sensitive billets without cleared-hiring lead time. NSA KMI-certified COMSEC support is available as a specialty.

We operate lean by design: a cleared lead plus three contingent employees who onboard to your contract on award.

• ▸Systems administration (Windows / RHEL 9)
• ▸Active Directory, Exchange & Group Policy
• ▸STIG / DISA hardening & patching (SCCM)
• ▸Cisco ASA / Firepower & VoIP
• ▸Desktop & deskside support (Tier 1–3)
• ▸IT help desk / service desk (ITSM)
• ▸ServiceNow implementation & administration
• ▸Public-Trust-eligible desktop & service desk staffing
• ▸COMSEC custodian / alternate (NSA KMI)
• ▸Microsoft 365 administration
• ▸AWS cloud infrastructure & migration
• ▸Software development & deployment

DHS Intelligence & Analysis

Classified systems administration: AD, Exchange, STIG hardening, VDI / SecureView. Current.

U.S. Secret Service

IT infrastructure support in a high-security federal environment.

DHS Headquarters

Direct support to Department of Homeland Security HQ operations.

UN General Assembly

Supported the DHS Secretary and senior staff at the 2025 and 2026 sessions with 100% uptime.

DHS — Mount Weather Ops Center

COMSEC custodian and alternate; DHS-wide compliance reporting to NSA. Current.

Key personnel experience. References available on request.

• ▸Active TS/SCI clearance and Security+ CE (DoD 8140 IAT Level II) in house — systems administration, service desk, and ServiceNow billets staffed at TS/SCI without a clearance pipeline.
• ▸NSA KMI-certified COMSEC custodian and alternate, available as a specialty when a program needs it.
• ▸Direct federal past performance at DHS Headquarters and the U.S. Secret Service.
• ▸Cross-functional in one team: sysadmin, service desk, ServiceNow, cloud, development.
• ▸Low overhead — competitive subcontract pricing, three contingent employees onboarding on award.
• ▸A single accountable point of contact across the IT stack.